Privacy Policy

1. Who We Are

Solutionsang Inc operates solutionsang.com and provides website design, development, consulting, maintenance, and related digital services. This policy explains our practices when you visit the website, contact us, purchase a service, use guest checkout, create an account, or use the client portal.

2. Information We Collect

Depending on how you interact with us, we collect:

• Contact and inquiry information: name, email address, phone number, company, subject, message, requested service, budget, timeline, and project details you submit.
• Account information: name, email address, a securely hashed password, authentication session data, profile information, and account role.
• Transaction information: purchased service, amount, currency, order and invoice status, Stripe transaction identifiers, guest checkout email, and receipt details. Payment card details are collected directly by Stripe and are not stored in our database.
• Service records: project requirements, messages, support tickets, files or links you provide, invoices, project status, notifications, and download records.
• Technical information: standard request and security information made available to our servers or hosting provider, such as IP address, browser or device information, requested pages, timestamps, and error logs.

We collect information from you, automatically through essential website operations, and from service providers acting for us, such as Stripe confirming a payment result.

3. How We Use Information

• respond to inquiries, prepare quotes, and schedule consultations;
• create and manage accounts, orders, invoices, projects, and support requests;
• process payments, send receipts, prevent duplicate or fraudulent transactions, and maintain financial records;
• deliver, maintain, secure, troubleshoot, and improve the website and services;
• communicate about a transaction, project, account, policy, or support request;
• enforce agreements, protect users and our business, and comply with law; and
• establish, exercise, or defend legal claims.

4. When We Share Information

We share personal information only as reasonably needed with:

• Stripe: to display payment fields, process payments, prevent fraud, and issue receipts. Stripe handles payment information under its own privacy terms.
• Infrastructure providers: hosting, database, security, and other technology providers that operate systems for us.
• Professional advisers and authorities: when reasonably necessary for legal, accounting, security, compliance, or law-enforcement purposes.
• Business transaction participants: in connection with a proposed or completed financing, merger, acquisition, reorganization, or sale of business assets, subject to appropriate confidentiality protections.

We do not sell personal information. We do not currently use personal information for targeted advertising or automated profiling that produces legal or similarly significant effects.

5. Cookies and Local Storage

The website uses essential authentication and security cookies when you sign in to the client or admin portal. A browser preference may be stored locally to remember the site theme. Stripe may use cookies or similar technology within its payment components for payment processing and fraud prevention. We do not currently deploy advertising cookies or third-party audience analytics on the website. See our Cookie Policy for additional information.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the requested service, maintain your account, fulfill contracts, preserve transaction and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention depends on the record type and relationship. We delete or de-identify information when it is no longer reasonably needed, unless law permits or requires longer retention. You may request deletion as described below; legal and operational exceptions may apply.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Passwords are stored using one-way hashing, and payment card fields are handled by Stripe rather than our database. No internet transmission or storage system can be guaranteed completely secure. Please use a unique password and contact us if you suspect unauthorized access.

8. Your Privacy Choices and Rights

Depending on where you live and subject to legal exceptions, you may have the right to confirm whether we process your personal information; access, correct, delete, or obtain a portable copy of it; and opt out of sale, targeted advertising, or certain profiling. Because we do not currently sell personal information or use it for targeted advertising or covered profiling, there is no such processing to opt out of at this time.

To make a request, email support@solutionsang.com with “Privacy Request” in the subject line, or write to the address below. Describe your request and the email address associated with your interaction. We may take reasonable steps to verify your identity and authority. We will respond within the period required by applicable law. If we deny a Colorado privacy request, you may appeal by replying with “Privacy Appeal”; we will review and respond as required by Colorado law. You may also lodge a complaint with the Colorado Attorney General or another applicable regulator.

9. Children’s Privacy

The website and services are intended for adults and business customers, not children under 13. We do not knowingly collect personal information online from a child under 13. If you believe a child has provided such information, contact us so we can review and delete it as appropriate.

10. External Links and Third-Party Services

The website may link to third-party websites or integrate third-party services. We do not control their privacy practices. Review the privacy notice of a third party before providing information directly to it.

11. Changes to This Policy

We may update this policy to reflect changes in our services, practices, or legal obligations. We will post the revised policy here and update the effective date. If a change materially affects how we use information already collected, we will provide additional notice when required by law.

12. Contact Us