Terms of Service

1. Agreement to These Terms

These Terms of Service form an agreement between you and Solutionsang Inc (“Solutionsang,” “we,” “us,” or “our”) concerning solutionsang.com, the client portal, consultations, and the design, development, maintenance, and related professional services we provide. By using the website, creating an account, or purchasing a service, you agree to these Terms and our Privacy Policy. If you act for an organization, you confirm that you have authority to bind it.

2. Eligibility and Accounts

You must be at least 18 years old and legally able to enter a contract. You may purchase eligible services as a guest. If you create an account, you are responsible for accurate information, safeguarding your password, and activity under your account. Notify us promptly at support@solutionsang.com if you believe an account has been accessed without authorization.

3. Services and Project Agreements

We offer website and e-commerce development, UI/UX design, redesign, SEO and performance work, website care, consulting, and related digital services. Website descriptions and displayed timelines are summaries, not a promise that every project has identical scope. A proposal, statement of work, order confirmation, or other written agreement accepted by both parties controls project-specific deliverables, dependencies, schedule, revision limits, and fees. If it conflicts with these Terms, the project-specific agreement controls for that project.

4. Consultation Packages

The consultation checkout defaults to $1.00 USD and allows you to enter a higher amount for an approved consulting package. The amount shown immediately before payment is the amount charged. A consultation purchase covers consultation and follow-up appropriate to the selected or agreed package; it does not include development deliverables or commit either party to a larger project unless stated in a separate written agreement. We will use the email address supplied at checkout to arrange the consultation.

5. Pricing, Payment, and Taxes

• Prices are shown in U.S. dollars unless expressly stated otherwise.
• Payments are processed by Stripe. By submitting payment, you authorize the displayed one-time charge. Any recurring service arrangement will be stated in a separate written agreement.
• You are responsible for applicable taxes, duties, and bank or currency-conversion charges, except taxes imposed on our net income.
• We may pause work or withhold delivery while an invoice or agreed milestone is overdue. Chargebacks do not cancel amounts legitimately owed under an agreement.

6. Scheduling, Cancellation, and Refunds

Consultation and project schedules depend on timely cooperation and availability. Please contact us promptly to reschedule a consultation. Refund eligibility is governed by our Refund Policy and any project-specific agreement. Nothing in these Terms limits a non-waivable right or remedy provided by applicable law.

7. Client Responsibilities

You agree to:

• provide accurate requirements, feedback, approvals, content, and access on time;
• secure the rights and permissions needed for materials you supply;
• review deliverables and report issues within agreed review periods; and
• avoid using our website or services for unlawful, deceptive, infringing, malicious, or security-abusive activity.

Delays or added work caused by changed requirements, missing access, or late feedback may change the schedule or price after we notify you.

8. Intellectual Property

You retain ownership of materials you provide and grant us permission to use them to perform the services. Unless a project agreement says otherwise, ownership of custom final deliverables transfers after full payment. Solutionsang and its licensors retain ownership of pre-existing materials, internal tools, reusable components, know-how, methods, and third-party materials. To the extent retained Solutionsang materials are embedded in a paid deliverable, we grant you a non-exclusive license to use them as part of that deliverable. Open-source and third-party components remain subject to their own licenses.

9. Confidentiality

Each party will use reasonable care to protect non-public information identified as confidential or that should reasonably be understood to be confidential. This obligation does not cover information already lawfully known, independently developed, publicly available through no breach, or lawfully received from another source. A party may disclose information when legally required after giving notice when permitted.

10. Third-Party Services

Projects may depend on hosting platforms, payment processors, domains, plugins, APIs, open-source software, or other third-party services. Their terms, fees, availability, and policies are controlled by their providers. We are not responsible for a third party’s changes or outages, but we will reasonably assist with issues within the scope of our agreement.

11. Warranties and Disclaimers

We will perform professional services with reasonable care and skill. Any specific warranty or correction period will be stated in the applicable project agreement. Except for express written commitments and rights that cannot legally be excluded, the website and services are provided “as is” and “as available.” We do not guarantee uninterrupted operation, specific search rankings, sales, revenue, or other business outcomes.

12. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or lost profit, revenue, data, or business opportunity. Solutionsang’s total liability arising from a particular service will not exceed the amount you paid Solutionsang for that service during the twelve months before the event giving rise to the claim. These limits do not apply where liability cannot legally be limited, or to fraud, willful misconduct, or a party’s infringement or misuse of the other party’s intellectual property.

13. Suspension and Termination

You may stop using the website at any time. Either party may terminate a project as allowed by its project agreement. We may suspend website or portal access for a material breach, unlawful activity, security risk, or overdue payment. Upon termination, you remain responsible for authorized work completed, committed third-party costs, and other amounts due through the termination date. Provisions that by their nature should survive will remain effective.

14. Governing Law and Disputes

These Terms are governed by Colorado law, without regard to conflict-of-law rules. Before filing a claim, the parties will first attempt in good faith to resolve it by contacting one another. Subject to any non-waivable law, state and federal courts located in Denver County, Colorado will have jurisdiction over disputes arising from these Terms.

15. Changes and General Terms

We may update these Terms prospectively by posting a revised version and changing the effective date. Material changes apply after posting or other notice and do not retroactively change an already accepted project agreement. If any provision is unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver. You may not assign your agreement without our consent; we may assign it as part of a merger, reorganization, or sale of the relevant business or assets.

16. Contact